Montreal web design,
bilingual from the first wireframe.
A business website in Quebec has to work in French, and in Montreal it usually needs to work in English too. We design and build bilingual sites with French treated as a full version from day one, not a translation bolted on at the end.
Why Montreal websites start with language
In most Canadian cities, language is a minor design decision. In Montreal it is the first one. The Charter of the French Language makes French the language of commerce and business in Quebec, and the Government of Quebec's summary of business obligations includes making catalogues, advertising and websites accessible in French. The Office québécois de la langue française (OQLF), which oversees the Charter, states that consumers have the right to access a complete French version of a business's website, along with French content on its social media.
At the same time, Montreal is one of the most multilingual places in the country. Statistics Canada's 2021 census release found that 69.8% of people in Montreal could hold a conversation in two or more languages, ahead of Ottawa-Gatineau and Toronto. Your customers may browse in French, English or both, sometimes in the same household.
That combination shapes the whole project. The French version has to be complete and first class, and the English version has to feel just as natural. Getting there is far easier when it is planned into the structure of the site than when someone tries to retrofit it later.
What Bill 96 changed for business websites
Bill 96, An Act respecting French, the official and common language of Québec, was sanctioned on June 1, 2022, and the OQLF notes that most of its amendments to the Charter took effect that day. Several of its rules touch your website directly:
- A complete French site. The OQLF describes the consumer right as access to a complete French version, so a French homepage with English pages behind it falls short. Plan for every page a customer uses to learn about or buy from you to exist in French.
- Contracts and terms. The OQLF says a contract can be in another language only if a French version exists, was offered and remains available. Since June 1, 2023, a French version of contracts of adhesion, such as standard online terms and conditions, has been mandatory.
- Invoices and receipts. Consumers have the right to an invoice in French, which matters for any ecommerce checkout or online booking confirmation.
- Product information. Labels, packaging and instructions for products offered in Quebec must be in French, and an online store should carry the same care into product pages, downloadable guides and manuals.
- Signage and trademarks. Since June 1, 2025, businesses with a trademark or company name in another language must make French clearly predominant on outdoor signs. That rule is about physical signage, but it often triggers a wider brand review that reaches the website too.
We are not lawyers, and this is a summary rather than legal advice. For a specific question about your business, check with the OQLF or a Quebec lawyer. What we do is design the site so that meeting these obligations is straightforward rather than a scramble.
How we build bilingual sites
A bilingual site is an architecture decision, not a plugin. Here is how we approach it:
- Separate, parallel pages for each language. Every page has a French version and an English version with its own address, so visitors land in the right language and can switch with one click to the equivalent page, not back to the homepage.
- French text that fits the design. French copy typically runs longer than English. We design buttons, menus and headlines with room to breathe in both languages, and we test every layout in French, not just English.
- Forms, emails and checkout in both languages. Confirmation emails, error messages, booking reminders, receipts and terms all follow the visitor's language.
- Easy editing for your team. Your staff can update both versions side by side, so the French site never falls behind the English one.
On copy, we are direct about how it works: Velle writes in English, and the French content comes from professional translators we bring into the project. We brief them on your brand and terminology, build their review into the timeline, and place the final French text ourselves so nothing is lost between the document and the live page. If you already work with a translator or have French copy, we use that instead.
See examples of our build work on our work page, or read more about our website development service.
Privacy rules under Law 25
Language is not the only Quebec specific requirement. Quebec's private sector privacy law was overhauled by Law 25, and the Commission d'accès à l'information explains that many of the new obligations have applied since September 2023. A few of them shape how a website is built:
- A plain language privacy policy published on your website, with notice to people when it changes.
- Disclosure of tracking technology. People must be told in advance when you use technology that can identify, locate or profile them, and the Commission states those functions cannot be turned on by default.
- Clear consent. Requests for consent need to be specific and presented in simple terms.
In practice, that affects analytics, advertising pixels, chat widgets and embedded tools. We configure them carefully, set up a consent banner that works in both languages, and send every form entry over a secure connection into your email or CRM. Your legal adviser should still review your policy, but the site will be built to support it.
Montreal industries we design for
Montréal International lists sectors including artificial intelligence, video games, visual effects and animation, life sciences and health technologies, aerospace, fintech and IT services among the region's strengths. Alongside those, the city's everyday economy is full of businesses where a strong bilingual site pays off quickly:
- Restaurants, cafes and hospitality in areas like the Plateau-Mont-Royal, Ville-Marie and Le Sud-Ouest, where menus, reservations and events need to read well in both languages.
- Clinics and professional services that serve a mixed French and English clientele and need booking, intake forms and policies in both.
- Tech companies and studios recruiting internationally while selling locally, often with a product site, a careers section and investor information.
- Retail and ecommerce brands selling across Quebec and the rest of Canada, where product pages, checkout and invoices have to meet Quebec's French requirements. Our ecommerce builds are set up for this.
- Businesses expanding into Quebec from elsewhere in Canada that already have an English site and now need a complete French version done properly.
Choosing a designer for a bilingual project
Plenty of designers can make a site look good in English. Fewer can deliver a bilingual site that holds up in daily use. Before you hire anyone, ask:
- Will the French version be complete? Every page, form, email and legal document, or only the main pages?
- Who translates, and who checks the result on the live site? Text that reads well in a document can still break a layout or end up in the wrong place.
- How does the language switcher work? It should take visitors to the same page in the other language, not dump them on the homepage.
- How will tracking and consent work under Law 25? If the answer is a shrug, your analytics setup may need rework later.
- Can your team keep both versions in sync? Updates should be simple enough that the French site never drifts out of date.
If you have an existing site and are unsure how far it falls short, our website audit reviews language coverage, speed, tracking and structure in one review.
Working with a BC agency from Montreal
Velle operates from Delta, BC. There is no Montreal office, no Quebec address and no local staff. Instead, projects run on video meetings, a shared project board and written updates that you can review whenever suits you. Montreal is three hours ahead of us, so we plan calls for your late morning and afternoon.
The process runs in five steps: discovery, site plan and wireframes in both languages, design, build with translation running alongside, then launch with redirects and training. You deal with one accountable team the whole way, and you own the finished site, domain and content.
On budget, the factors are page count, features, integrations and translation volume. A bilingual site costs more than a single language one, mainly because of translation and the extra testing. For a breakdown of what pushes a quote up or down, see our website cost guide, and we give you a fixed quote with translation included before work begins.
Web Design in Montreal: your questions.
Does my business website have to be in French in Quebec?
The Charter of the French Language requires websites, catalogues and advertising to be accessible in French, and the OQLF states that consumers have the right to a complete French version of a business's website. You can also offer English or other languages alongside it. For questions about your specific situation, check with the OQLF or a Quebec lawyer.
Do you write the French content yourselves?
No. We write in English, and French copy is handled by professional translators as part of the project. We manage the briefing, review and placement so the French version is complete and consistent with your brand.
Can I just use an automatic translation plugin?
We do not recommend it. Machine translation often produces awkward or incorrect French that undermines trust with Quebec customers, and it can leave contracts, forms and emails untranslated. A properly built bilingual site with professional translation is far more reliable.
We already have an English site. Can you add French to it?
Sometimes, depending on how the site was built. We start with a review of your current platform and content. If it can support a parallel French version cleanly, we add it; if not, a rebuild is usually cheaper than fighting the existing setup.
Do you have an office in Montreal?
No. Our only base is in Delta, BC, three time zones west of you. Montreal projects are run online from start to finish, with video meetings, comments left directly on designs and short written progress notes.
How long does a bilingual website take?
A focused bilingual site usually takes a few weeks longer than a single language build, mostly to allow for translation and review in both languages. You get a full timeline with your quote.
Build a Montreal site that works in both languages
Tell us about your business and your customers. We will review your current site, flag gaps in the French version, and send a plan with a fixed quote that includes translation. Book a call or send a message.
Book a Strategy Callor reach us at team@velledigital.com